We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household or natural person:：
| Categories of Personal Information | Specific Types Collected |
|---|---|
| Personal information | Account information When you create an account, we may collect your name, email address, password, and other registration details. |
| Use information | Extension Usage Statistics, Error Logs, Active Tab Information, access times, activity, and interactions with our Services. |
| Internet or other similar network information | In-Service browsing and search history and IP address. |
We DO NOT collect:
We only collect personal information that is necessary for providing the Services in accordance with the principles of legitimacy, legality, necessity, and good faith. We collect internet information, device information, software information, use information, and cookies from you automatically when you use the Services.
In addition to personal information we automatically collect, you may directly share your personal information with us in the following ways:
We use your personal information to create and manage your account, provide you with access to the Services, and deliver the features and functionality you request.
Your usage information helps us understand how you interact with the Services, identify areas for improvement, and develop new features and enhancements to meet your needs.
We may use your contact information to send you important updates, announcements, and administrative messages related to the Services, such as service changes, security alerts, and legal notices.
If you opt - in, we may also send you marketing communications, such as newsletters, product promotions, and event invitations. You can unsubscribe from these marketing emails at any time by following the instructions provided in the email.
We use analytics tools to analyze the usage patterns and trends of the Services. This helps us gain insights into user behavior, measure the effectiveness of our marketing and advertising efforts, and make data - driven decisions to improve the Services.
We may also conduct research and testing to evaluate new features, products, or services. Your data may be used in these activities to help us understand how users respond to different changes and to improve the overall user experience.
In certain circumstances, we may disclose (i.e., share, release, disclose, disseminate, make available, transfer, or otherwise communicate) personal information with others for our operational and business purposes. We will only disclose your personal information for legal, legitimate, necessary, specific and clear purposes, and will only disclose the personal information necessary to provide services. At the same time, we will enter into agreements with third party recipients where necessary and require them to process your personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. Except as described in this Privacy Policy, we will not disclose your personal information with any other third parties. In particular, we may disclose personal information to:
We also may disclose personal information with any competent law enforcement body, regulatory body, government agency, court or any other third party where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise or defend our legal rights, or to protect the vital interests of you or someone else.
In case of a merger, acquisition, bankruptcy, or liquidation of our Company where the transfer of personal information may be involved, we will require new companies and/or organizations that come into possession of your personal information to continue to be bound by this Privacy Policy. If the new company or organization wishes to change its practices with respect to the collection and processing of your personal information and as outlined in this Privacy Policy, such new company or organization will ask for your consent before doing so.
We may also disclose anonymized, aggregated information (no longer personal information) with selected third parties for statistical or research purposes.
We store information about users on servers primarily located in the United States. If you are accessing our Services from outside of the United States, please know personal information you submit may be transferred to and stored on servers in the United States. The data protection and other laws of the relevant states of the United States might not be as comprehensive as those in your country. By submitting your data and/or using our Services, you acknowledge that your data might be transferred to, stored and processed in the United States and other countries where we may choose to store data in the future.
We will not retain your personal information for longer than necessary to achieve the purposes set out in this Privacy Policy. When it is no longer necessary to retain your personal information, we will delete and/or anonymize it. In the event the jurisdiction in which you are located has personal information retention requirements that are not compatible with those listed in this Privacy Policy, the requirements of such jurisdiction with respect to personal information retention shall control.
| Category of Personal Information | Our Retention Practice |
|---|---|
| Identifiers | We retain these types of personal information for as long as needed to provide our Services, respond to your questions, complaints, or claims, or as required by law. |
| Internet or other network activity | |
| Precise geolocation | |
| Messages content | |
| User-Generated profiles and content | |
| Device information | |
| Use information | |
| Cookies |
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. Notwithstanding the security measures that have been taken and the legal requirements that have been implemented, we cannot guarantee the security of your personal information when you use or communicate through unsafe channels. Therefore, you should also take measures to ensure the security of your personal information, such as changing your account password regularly. We will notify you and any applicable regulator of a suspected data security breach when we are legally required to do so.
You have specific rights regarding your personal information. This section describes your rights. You, or an authorized agent acting on your behalf, may exercise your personal information rights by submitting a verifiable request directly or through our Services (see Section 9 (How To Exercise Your Rights) below).
If an authorized agent submits a request to know or delete your personal information, we require you to (i) provide your authorized agent with signed permission to exercise your rights, (ii) verify your own identity directly with us, and (iii) directly confirm with us your authorized agent has permission to submit the request.
| Your Right To… | Details of Your Right |
|---|---|
| Know About Our Practices With Respect To Your Personal Information | Upon receipt of a verifiable request, we will confirm whether or not we are processing your personal information, and inform you of the categories of personal information we collected about you, the categories of sources for the personal information we collected about you, our basis or purpose for collecting such information, and the third parties with whom we shared your personal information. |
| Access Your Personal Information in a Portable Format | You can access the personal information submitted to us at any time. Upon receipt of a verifiable request, we will deliver a copy of your personal information to you or another entity free of charge and in a readily useable format. |
| Correct Your Personal Information | In the event you discover the personal information we have about you is incorrect, upon receipt of a verifiable request we will correct such information and direct our service providers, contractors, or other third party affiliates to similarly correct the information. |
| Delete Your Personal Information | You may delete your personal information by deleting your account with us. In addition, subject to certain lawful exceptions, upon receipt of a verifiable request we will delete your personal information from our records and direct our service providers, contractors or other third party affiliates to delete your personal information from their records unless they have obtained your separate consent for processing. |
| Cancel Your Account | You may cancel your account with us anytime through a verifiable request, by deleting your account directly through our Services, or by contacting us here. After you cancel your account, (i) you will no longer be able to log in and use our products and services with this account; (ii) the content, information, data, and records under your account will be deleted or anonymized (unless otherwise required by applicable law); and (iii) after the cancellation of an account is completed, it cannot be recovered. |
| Limit the Use of Your Sensitive Personal Information |
Under various applicable privacy laws, you have the right to request that we limit our disclosure or use of your sensitive personal information to only what is necessary to perform our Services or provide features as requested by you. We self-limit the use of your sensitive personal information by only collecting and using your sensitive personal information as necessary to provide our Services when you choose to activate and use features that necessitate such information. We do not use your sensitive personal information for any other purposes. If you have any questions about our use of or your rights with respect to your sensitive personal information, please contact us here. |
| Limit the Use of Your Ancillary Personal Information |
In some cases, you may provide us with personal information that is not strictly necessary for our provision of the Services to you (for example, an avatar or nickname). You can restrict our use of any of your personal information unnecessary for the provision of our Services to you by navigating to the settings of the Services you are using and deleting such personal information. If you are not able to restrict our use of your personal information unnecessary for the provision of our Services to you through the account settings, please contact us here. We are happy to assist you. In the event you request us not to use ancillary personal information, we will only collect the personal information necessary to perform the functions of our Services. Your refusal to provide certain categories of personal information will only result in your inability to use certain functions of our Services that require that information but will not affect your normal use of other functions of our Services. |
To easily access, view, update, correct, delete or port your personal data, or to update your subscription preferences, please sign into your account and visit the account settings. Where we rely on consent to collect and use information about you, you can withdraw your consent at any time by deleting your account or contacting us. If you make a request to delete your personal data and that data is necessary for the products or Services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
To exercise the access, data portability, correction, and deletion rights described above please submit a verifiable request to us at privacy@tanka.ai.
Only you, or a person authorized by law to act on your behalf, may make a verifiable request related to your personal information. You may also make a verifiable request on behalf of your minor child.
The verifiable request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
If your account is lost, you can verify through SMS or verification email or contact customer support to reset your password. However, in this process, you need to provide some personal information to verify your identity.
Making a verifiable request does not require you to create an account with us. We will only use personal information provided in a verifiable request to verify the requestor’s identity or authority to make the request.
We will send you confirmation of receipt of any verifiable request within ten (10) business days of its receipt. We endeavour to respond substantively to any verifiable request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period required in writing.
If you have an account with us, we will deliver our written response to that account or by the method you submitted your request. If you do not have an account with us, we will deliver our written response by the method you submitted your request.
If we cannot comply with a verifiable request, we will explain our reasons to you in writing, if applicable. Where we inform you that we cannot comply with a verifiable request, you may submit an appeal to us within a reasonable period of time following your receipt of our decision to refuse to process your request. In the event you submit an appeal, we will respond to you in writing within forty-five (45) days and disclose any action taken or not taken in response to your appeal and an explanation of our decisions. In some U.S. states, you may have the right to submit your concerns with the result of the appeal to your Attorney General.
For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another without hindrance.
Typically, you will not have to pay a fee to access your personal information or to exercise any of your privacy rights. However, except in relation to consent withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing the request. We may also refuse to comply with your request in such circumstances.
We may decline to comply with your request under the following circumstances, and in accordance with applicable laws and regulations:
As set out in our Terms of Service (available at https://www.tanka.ai/agreement/terms-of-service), you must be at least 18 years old and have the requisite power and authority to access and/or use our Services. If you are still a minor (i.e., under 18 years old), you must obtain the consent of your parent or legal guardian to use our Services.
If you are the legal guardian of a minor, please pay attention to whether the minor uses our Services or provides his or her personal information after obtaining your authorization and approval. If you have questions about the personal information of the minor under your guardianship, please contact us here. We are happy to assist you.
Our Services are not intended for children under the age of thirteen (13) (a “Child” or “Children”), and we do not knowingly collect any personal information from Children. Children should not use or attempt to use our Services, and if you are a Child, please do not attempt to use our Services or send any information about yourself to us.
In the event that we learn that we have inadvertently gathered personal information from a Child, we will take reasonable measures to delete such information from our records. Parents who believe that we might have gathered any information from or about a Child may submit a request to delete such information by contacting us here. We are happy to assist you.
We hope that we can resolve any query or concern you raise about our use of your personal information. You can submit feedback or a complaint regarding our privacy practices by contacting us here. We will reply to your feedback or complaint as soon as we can. If you feel that a complaint has not been adequately resolved, certain U.S. state-level data privacy laws may enable you to lodge a complaint with your Attorney General or another regulatory body.